Call Center Solutions

Our licensed employee service specialists can reduce the demand on your staff resources – whether it be a temporary or ongoing solution. P&B Live maximizes the value we bring to each client by providing additional support unparalleled in the industry. Your employees will be greeted by one of our live, friendly voices, not a recording, and experience a transparent extension of your current benefits and HR team.

Employee Self-Service and Enrollment Solutions

Our employee self-service and enrollment solutions are individually tailored to meet each client’s specific needs. Our solutions are designed to be simple, efficient and user-friendly – allowing your employees to find benefit information 24/7 at their convenience. We can automate the entire enrollment process – reducing the burden associated with paperwork and data gathering, while facilitating accurate and HIPAA compliant enrollment and eligibility feeds to each of your vendors.

Health and Benefits Administration Solutions

Our technology can help eliminate the inaccuracies historically associated with premium billing, eligibility administration, COBRA administration and financial reporting. With data warehoused in one secure location, clients have access to robust utilization reporting related to current and historical claims and eligibility data. With P&B Live, clients own their data and are free to change vendors without any hassle.

Pension Administration Solutions

Pension Live is the premier source for defined benefit plan sponsors seeking innovative and practical pension administration solutions via the web. Our cost-effective, fully customizable services and web applications radically reduce the time, expense and complexity associated with pension plan sponsorship.